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Welcome to Weikin’s Blog Post on ES2007S. Today, I will be reporting “live” from an actual conflict situation at NUS. Taskforce Alpha, a team of 5 students (Eunice, John, Andy, Steve and Janice) has been assigned to work together on a project. This project is important as it will comprise 50% of their final grade in their module. However, one of their important teammate, John, is currently MIA and is holding on to a critical component of the project. To make matters worse, the deadline is in 3 days! The other teammates are extremely unhappy about this and are about to go on strike! I questioned the team leader, Andy, about what went wrong and why are the teammates so unhappy.
Me: “Andy, what happened to John?”
Andy: “We were waiting for him to compile the project, but he just called me to inform me that he is now in Malaysia attending a Liondance competition. He claims that he did not know that he had to compile project."
Me: “Why are you guys so angry then?”
Andy: “In the first place, John told us he was extremely busy this semester, so we gave him the least work. He was supposed to write an introduction for the project and compile the project once everyone completed their part. In the end, he did not even write the introduction, this responsibility was pushed to another teammate, Eunice, to perform. Whenever we have group meetings, he was always the last to arrive and the first to leave. He barely contributed to this project."
Me: “Have you all tried talking to him?”
Andy: “Yes we did, but he kept telling us that he was very busy. We tried to understand his problems, but this is the last straw!”
Andy storms out of the room.
Everyone seems really angry and confused. I'm trying to reach John for comment but he is unavailable. What caused this situation to arise? I believe that one of the main issues is that John has not been responsible for his actions and did not bother to be accountable. The team failed to identify this problem early, leading to the current situation. What should the team have done? What can be done now? We will now ask our in-house EQ experts, Brad Blackstone and his team of bloggers, for advice.
Stay Tuned!